Our Policy | Annam Chekku

1. Refund Policy

At Annam Chekku, we strive to provide the best quality products. If you are not satisfied with the taste or quality, we offer a flexible refund policy. Below are the details:

Eligibility for Refund

Satisfaction Guarantee: If you are not satisfied with the taste or quality of our products, you are eligible for a refund.
Timeframe: Refund requests must be raised within 5-7 days from the date of delivery.
Condition: The product must be returned in its original condition, unopened, and unused.

Refund Process

Request Submission: To initiate a refund, please contact our customer service team via phone at 9025227477.
Required Information: Provide your order number, reason for the refund, and any relevant details.
Inspection: Upon receiving the return request, we may inspect the product for quality checks.
Processing Time: Once the refund request is approved, the refund will be processed within 7-10 days.
Refund Method: Refunds will be issued via UPI to the account details provided during the request.

Non-Refundable Products

Products that are personalized, customized, or have been used or damaged are not eligible for a refund.
Perishable items or products that are explicitly marked as non-refundable.

2. Exchange Policy

We offer exchanges under the same conditions as our refund policy.

Eligibility for Exchange

Conditions: The exchange request must be submitted within 5-7 days from the date of delivery. The product should be in its original, unopened, and unused condition.

Exchange Process

Request Submission: To request an exchange, please contact our customer service team at 9025227477.
Processing: Once the exchange request is approved, we will arrange for the replacement product to be shipped.

3. Cancellation Policy

We understand that sometimes you may need to cancel an order. Here are the guidelines for cancellations:

Cancellation Timeframe

Timing: Orders can be canceled within 3-4 hours after placing the order.
Method: To cancel an order, contact our customer service team at 9025227477 with your order number and cancellation request.

Cancellation Fees

No Fees: There are no fees for canceling an order within the specified timeframe.

4. Additional Information

Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer service team immediately for a replacement or refund.

Customer Support

For any queries related to refunds, exchanges, or cancellations, please contact our customer support team at 9025227477.

Terms & Conditions

By purchasing from Annam Chekku, you agree to the terms and conditions of our Refund & Cancellation Policy. Please review these policies regularly as they may be updated from time to time.

RETURN & EXCHANGE POLICY

At Annam Chekku, we strive to deliver your orders promptly and efficiently. We offer standard shipping across India. Orders are processed within 2-3 business days and typically delivered within 5-7 business days. Shipping costs are calculated at checkout based on your location and order size. Once your order is shipped, you will receive a tracking number via email. Please ensure your shipping address is accurate to avoid delays. For any shipping inquiries, contact us. Thank you for choosing Annam Chekku.

SHIPPING POLICY

At Annam Chekku, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

Information We Collect

Personal Details: Name, email, phone number, and shipping address for order processing and communication.
Payment Information: Securely handled by third-party processors; not stored on our servers.
Usage Data: IP address, browser type, and website interactions to improve our services.

How We Use Your Information

Order Processing: Fulfill orders and manage returns.
Communication: Send order updates and respond to inquiries.
Marketing: Inform about products and promotions (opt-out available).
Improvement: Analyze website usage to enhance services.

Data Protection
We use secure servers, encryption, and restricted access to protect your data.

Sharing of Information
We do not sell or trade your personal information. We may share data with trusted service providers and comply with legal requirements.

Your Rights
You can access, correct, or delete your personal information and opt-out of marketing communications.

Cookies
We use cookies to improve your browsing experience. You can disable cookies, but this may affect website functionality.

Policy Changes
We may update this policy periodically. Please review it regularly to stay informed.

Welcome to Annam Chekku. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website, you agree to these Terms and Conditions. If you do not agree, please do not use our site.

2. Use of the Website

You agree to use the website only for lawful purposes. You must not use it in any way that breaches any applicable local, national, or international law or regulation.

3. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your information. By using our website, you agree to the terms outlined in our Privacy Policy.

4. Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that the descriptions, prices, or other content on the website are accurate, complete, reliable, current, or error-free.

5. Orders and Payment

By placing an order, you agree that you are authorized to use the payment method you provide. We reserve the right to refuse or cancel any order at our discretion.

6. Shipping and Delivery

Our Shipping Policy outlines the process for shipping and delivery. We strive to deliver orders promptly but are not responsible for delays due to factors beyond our control.

7. Returns and Refunds

Our Return and Refund Policy provides details on how to return products and request refunds. Please refer to this policy for information on eligibility and procedures.

8. Intellectual Property

All content on the website, including text, graphics, logos, images, and software, is the property of Annam Chekku or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

9. Limitation of Liability

Annam Chekku is not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased through the website. Our total liability to you for any claim arising from the use of the website or any products is limited to the purchase price of the products you ordered.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes have been made constitutes acceptance of the new terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Dindigul, Tamil Nadu.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at

6, Lakshiminagar, Meenachinayakanpatti, Dindigul, Tamilnadu - 624001

Phone - 9025227477,7845128548

TERMS AND CONDITION

OUR POLICY